ELISA warrants this product to the original purchaser to be free from defects in materials and workmanship within one year from the date of purchase / installation as provided in the warranty registration card.

This warranty is subject to the following terms and conditions:-

Claims & Repairs

  • This warranty is not transferable and shall cover the equipment here in only at the location mentioned herein, subject however to clause no. 2 and this warranty shall cease forth with if the customer ceases to be the owner of the set.
  • In the event or any changes in address, the customer must inform the company 2 weeks in advance giving full details of his/her new address. In such cases the company shall continue to provide maintenance services to the customer’s equipment at his/her new address provided. If the customer for any reason whatsoever fails to inform the company about his/her change in the address, the company shall not be responsible and/or liable for the consequences arising there from.
  • Warranty does not cover consumables parts like incandescent lamp / bulb, knobs, any charcoal filters, upper cabinet, lower cabinet, front panel, vane, vane guard, glass, oil collectors, accessories & any other metal/rubber/plastic not mentioned above.
  • If any failure happens during the warranty period, the company will repair the product to its normal functions.
  • Warranty is not covered to damages caused by normal wear tear.
  • For any complain or service the customer has to call us at our customer care Toll Free No. 1800 233 4250 or mail us at info@elisaindia.in
  • If the company is of the opinion that the servicing of the equipment needs to be done at the service centre of the company, then the equipment shall be transported to the said service centre for servicing and cost of transportation shall be borne by the customer.
  • The liability of the company under the warranty is restricted to problem arising out of the normal functioning of the unit. The warranty does not cover the malfunctioning of the equipment or damage caused due to external factor, electrically short circuit, accident, fire or burning, riots, acts of god, voltage fluctuation etc.
  • This product is designed purely for domestic use by private individuals at home only.
  • The company shall not be liable or deemed to be under default or failure in performance when such failure or default arises direct or indirectly from causes beyond its responsible control including delay in servicing due to non - availability of any components parts, and/or accessories and/or if the company is preventing from performing its obligation under this warranty.
  • All defective parts replaces shall be company’s absolute property. The company shall be at liberty to deal with the said parts in any manner deemed fit without any obligation to return the said parts to the customer.
  • If any time during the tenure of the warranty it is found that the serial number appearing on the equipment is defaced in any manner and/or is not legible, the company shall have the right to discontinue the warranty with immediate effect. In the event, the customer shall not be entitled for any claim against the company.
  • The company provides Life Time Warranty on the “Chimney Motors (A.C.)” for a period of 9* years from the date of purchase.
  • The Warranty terms will be effective for one year from the date of installation/date of purchase.
  • The customer has to register the details with the company within 15 days from the date of purchase to avail the free services during warranty.
  • All disputers subject to Bhopal jurisdiction.

  • The Warranty is Declared Null & Void in Following Cases:-

  • The completed warranty card is not presented to authorized service personnel at the time of service of the product.
  • Installation/service/repair/modification/carried out by persons other than those authorized by the company.
  • The product is not operated according to instructions given in the Operating instruction Booklet/Manual.
  • Failure due to use of non-genuine parts..
  • Failure due to use of non-genuine parts.
  • Removal, alteration or tampering or obliterating of serial No. of products & its components.
  • Damages occurred due to improper external electric circuits & failure due to erratic power supply.
  • Damage to the product or any parts/ due to transportation or shifting is not covered by warranty
  • Damage resulting to the product due to operation in an abnormally corrosive, alkaline /acidic atmosphere and/or use of harmful chemicals..
  • Failure due to misuse/negligence/action of pests, rodents/or act of god/lightning/ fire or flood, earthquake & fire due to short circuit.
  • Life Time warranty on the Chimney Motor (A.C.) will be void if it is found tampered or repaired by any person not authorized by the company.
  • The Product is shifted outside India..
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